informatIon for families

Our Commitment To Your Child’s Safety

Welcome to Fox in a Box! We want your family’s adventure to be fun, exciting, and, above all, safe. As a Child Safe Organisation, we go beyond standard fun – we prioritise your child’s wellbeing in everything we do by following the National Principles for Child Safe Organisations.

1. Our “Safety First” Promise

  • The Exit is Always Open: We never truly lock children in. Every locked room is equipped with an Emergency Release Button. If a child feels overwhelmed, they can leave instantly.
  • Constant Monitoring: Our Game Masters are trained “Safety Heroes.” They monitor every game via CCTV and audio to ensure everyone is having a positive experience.

2. Our Professional Team

  • Vetted & Screened: Every staff member holds a current, state-verified Working with Children Check where legislation requires:
    • QLD: Valid Blue Card
    • SA: Valid WWCC verified through the DHS Screening Unit.
    • WA: Exemption Applies (WWC Check: Position Assessment Record).
  • Trained for Action: Our team is trained to recognise distress and follow a formal incident response procedure if any safety concern arises.

3. Cultural Safety & Inclusion

We celebrate diversity. We are committed to providing a Culturally Safe environment where Aboriginal and Torres Strait Islander children, and children from all backgrounds, feel respected and welcome.

4. How You Can Help

  • Tell Us: If your child has specific needs (claustrophobia, sensory sensitivities, or medical conditions), please let our Game Master know before the game starts.
  • Speak Up: If you see something that doesn’t feel right, please tell our Manager immediately. We have a child-focused complaints process and take all feedback seriously.

5. Need more info?

You can view our full Child Safety and Wellbeing Policy in the link below or at the front desk in reception.

Further information is provided below